In order to make the experience more enjoyable and optimize the usage time, users should note the following things to recharge the battery at the charging station:
+ Find the nearest charging station with VinFast E-Scooter App
+ When plugging in the charger, swift and definitive movements are recomended to avoid the power flickering and the charging process interrupted.
+ When unplugging the charger, users should turn off the engine, unplug the charger from the power outlet first, then unplug the charging port. In particular, it is necessary to wait at least 30 seconds before turning on the electric lock.
+ In case of sudden unplugging, users need to wait at least 10 seconds if charging on the vehicle and 1 minute if charging directly, before plugging the charger back in.
+ If the connection is not stable, the user should unplug the charger and plug it back in.