● Step 1: Move the e-scooter to the empty charging post, with an available charging port (the indicator light of the charging post is green).
● Step 2: Turn off the engine, open the trunk, connect the charger to the e-scooter and plug the charger into an empty socket on the charging port.
● Step 3: Log in to VinFast E-Scooter App, go to Services, select Scan QR Code, scan the QR code on the charging post, select the corresponding charging port, and confirm to start the charging process. Please note that the scooter only starts charging when the status light on the charging port turns red.
● Step 3.1: On the App, the available ports will appear, and the customer selects the corresponding charging port with the charger plugged in (see HD in step 1).
● Step 3.2: Select the corresponding charging port on the App corresponding to the charging port. Press OK in the right corner of the screen and the charging process will begin.
● Step 4: On the screen, information such as: charging time, power consumption, and the provisional amount will be displayed. If the Customer wants to end the charging session, press Stop Charging.
● Step 5: Customers check and review the information related to the charging session on the VinFast E-Scooter application including:
❖ Total charging time
❖ Power Consumption
❖ Price
● Step 6: After charging ends or the Customer stops charging, the indicator light at the charging port turns green. Customers unplug the charger from the socket of the charging post, store the charger in the trunk, move the vehicle out of the charging position, and finish the charging process.