Customers should pay attention to the following conditions applied for VinFast warranted e-scooters, including:
1. Warranted product
Terms and conditions of the warranty stated in this warranty book are applied for licensed VinFast e-scooters, which are manufactured and distributed within VinFast Showrooms and distribution systems across the country.
2. Scope of warranty
- The product warranty is the repair, and replacement updates of any defect caused by defective materials, software, or workmanship.
- Spare parts are VinFast-licensed components, provided by VinFast.
- The warranty is only valid in the territory of Vietnam, applied and executed in Service centers and distributors of VinFast.
- VinFast is not responsible for recalling and replacing new products unless the warranty can fix the mentioned defects.
In case of changing the vehicle’s ownership, all warranty conditions are still valid for the new owner until the end of the warranty period.