VinFast's 24/7 car rescue assists customers to tow their cars to the nearest distributor or service workshop for damage that makes the car unable to continue to operate that VinFast evaluates cannot be repaired on the spot. This service applies to vehicles within the warranty period.

VinFast offers this rescue service to maximize customer convenience when using VinFast cars. Thereby, users can rest assured when unexpected situations occur in the middle of the road, just contact the hotline (VinFast car support phone number), and the VinFast rescue team will promptly come to timely support.

VinFast car rescue operates 24/7, the towing service is performed by rescue units that VinFast is affiliated with. Currently, the network of service workshops and authorized VinFast distributors is present in many provinces/cities with large-scale, professional service, bringing convenience to customers.