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1. Warranty conditions:
- The warranty book has the stamp of VinFast sales agent/ Showroom.
- Warranty can only apply when satisfying all the terms listed in the warranty book.
- There is detailed information proving that the vehicle has adequate, regular and quality maintenance levels that adhere to the manufacturer's standard. The maintenance could be carried out by a licensed service center/ distributor of VinFast.
2. Product parts that have limited warranty:
Lead acid battery has a warranty of 1 year.
The battery has a warranty of 3 years.
3. Regulations for spare part warranty (authentic spare part):
Substitute spare parts for customers’ vehicles having maintenance service at VinFast licensed service center/ distributor, which is paid by customers, will have 1 year of warranty counting from the day finishing maintenance. To receive the maintenance warranty, customers are responsible for the storage of all maintenance documents including maintenance orders, payments, invoices and receipts proving that the spare parts are substituted by VinFast licensed service center/ distributor.
Spare parts purchased but not substituted by VinFast licensed service center/ distributor will not be eligible for warranty according to policy.