Customers should not charge VinFast electric car batteries in the following cases:
- When the weather conditions are bad: heavy rain, thunder.
- Use the emergency stop button on the charging post in unusual circumstances such as the charging port or the vehicle having a burning smell, fire, or other incidents.
- Do not charge the battery when detecting abnormalities around or at the charging post: The cylinder is excessively dented, the edge of the base has unsafe factors such as volatile solutions, gasoline, chemicals, etc.
- If the battery temperature is high (over 60oC), customers should not charge immediately, but wait about 15-30 minutes for the battery temperature to drop below 45oC for the safe and continuous charging process.
The implementation of the above notes is to ensure the safe charging of VinFast electric car batteries and prolong battery life.