VinFast E-scooters

What are the relevant terms and conditions of the warranty of the VinFast e-scooters spare parts?

1. Warranty conditions:

- The warranty book has the stamp of VinFast sales agent/ Showroom.
- Warranty can only apply when satisfying all the terms listed in the warranty book.
- There is detailed information proving that the vehicle has adequate, regular and quality maintenance levels that adhere to the manufacturer's standard. The maintenance could be carried out by a licensed service center/ distributor of VinFast.

How do I charge my e-scooter at the charging station?

● Step 1: Move the e-scooter to the empty charging post, with an available charging port (the indicator light of the charging post is green).
● Step 2: Turn off the engine, open the trunk, connect the charger to the e-scooter and plug the charger into an empty socket on the charging port.

How do I pay the cost of charging VinFast e-scooter batteries at public charging stations?

To pay for charging at the charging station, Customers need to add a payment account on the VinFast E-Scooter App. The steps are as follows
- Step 1: Customers go to Payment on VinFast E-Scooter App. Next, select “Add method of PAYMENT”.
- Step 2: Depending on customer needs, customers can choose payment methods:
Via bank ATM card
Via credit card
Or via both ATM card and credit card.
- Step 3: Customers add payment method information: