Warranty Policy
Drive with confidence on every journey with VinFast’s long-term warranty coverage - designed to protect your ownership benefits and provide greater peace of mind.
Warranty Coverage
- The warranty cover defects in software defects, defective components, or VinFast manufacturing defects, provided the vehicle is properly used and maintained. Items listed under Warranty Exclusions are not covered.
- Replacement parts provided under warranty are the smallest individual genuine parts or components supplied by VinFast.
- Warranty coverage is valid throughout Vietnam and is provided exclusively at VinFast Authorized Service Centers and Dealers.
- Warranty repairs are performed free of charge in accordance with the applicable warranty terms and conditions.
VinFast is not responsible for recalling and replacing the vehicle with another product if the defect in quality, materials, or manufacturer assembly can be remedied through warranty repair.
New Vehicle Warranty Period
VinFast Warranty Booklets are now available electronically. At vehicle handover, the Authorized Dealer will guide customers through confirming, accessing, and using the Electronic Warranty Booklet.
| Model | Warranty period (whichever comes first) |
|---|---|
| Fadil, Lux A 2.0, Lux SA 2.0, President, VF 8, VF 9, Lạc Hồng 900LX | 10 years or 200,000 km |
| VF 3, VF 5, VF 6, VF 7, VF e34, VF Minio Green, VF Nerio Green, VF Herio Green, VF MPV7, VF Limo Green, VF 8 The All New | 7 years or 160,000 km |
| VF EC Van | 5 years or 130,000 km |
| Model | Warranty period (whichever comes first) |
|---|---|
| VF 3, VF 7, VF 8, VF 9, VF 8 The All New | 3 years or 100,000 km |
(*) Commercial use applies to business customers, including but not limited to vehicles currently or previously used as taxis, passenger transport vehicles including services such as Grab, Be, or similar platforms-rental vehicles, shuttle vehicles, and delivery vehicles.
For any vehicle previously used commercially, the commercial-use warranty will continue to apply after transfer of ownership.
Parts replaced under the vehicle warranty are covered for the remainder of the vehicle warranty period or the remaining warranty period of the replacement part, where a separate parts warranty applies.
Limited Warranty for New-Vehicle Components
Genuine Replacement Parts Warranty
Genuine replacement parts warranty.
Genuine replacement parts purchased by the customer and installed during a repair at a VinFast Authorized Service Center/Dealer are covered as follows:
Genuine Accessories Warranty
Accessories, excluding the tow hitch including electrical components, side steps, and luggage rack, are covered for 2 years from the purchase date, with unlimited mileage.
Accessories including the tow hitch including electrical components, side steps, and luggage rack:
Standard use: 5 years from the purchase date, with unlimited mileage.
Commercial use: 3 years from the purchase date, with unlimited mileage, for VF 3, VF 7, VF 8, VF 9, and VF 8 The All New.
Genuine accessories that do not require permanent installation on the vehicle, where applicable, such as portable chargers, tire repair kits, floor mats, roof shades, tire chains, luggage organizers, warning triangles, and reflective vests, are covered for 2 years from the purchase date, with unlimited mileage.
Accessories replaced under the accessories warranty are covered for the remaining warranty period of the original accessory.
To qualify for VinFast accessories warranty coverage, customers must retain the relevant installation records, final invoices, and receipts.
Warranty Exclusions
Please review the following warranty exclusions to understand and protect your warranty benefits.
Damage resulting from repair, adjustment, connection of non-genuine accessories, or unauthorized modifications from the original design, such as changes to power output, structure, etc.
Damage resulting from misuse, abuse, negligence or improper operation, such as driving under extreme conditions including racing, rough-road driving, overloading, or use and storage that do not follow the Owner’s Manual.
Damage caused by the use of non-genuine parts, or lubricants, coolant, etc. that do not meet the specifications stated in the Owner’s Manual.
Normal surface corrosion, paint fading, rubber aging, deterioration of oils or grease, natural wear, and depreciation over time.
Conditions that VinFast assesses as not affecting vehicle quality or operation, such as normal operating noise or vibration minor fluid seepage, etc.
Damage caused by factors beyond the manufacturer’s control, including fire, earthquakes, storms, floods, other natural disasters, and damage caused by animals.
Damage resulting from accidents or use in flooded conditions, or by foreign objects such as soil, sand, gravel, stones, sharp or hard objects, etc. striking the vehicle during operation.
Surface damage caused by factors beyond the manufacturer’s control, such as cigarette ash, chemicals, animal droppings, tree sap, salt, acid rain, and similar factors.
Damage to items subject to natural wear, such as brake pads, brake discs, wiper blades with or without rubber inserts, key-fob batteries, fuses, etc.; and consumables subject to periodic replacement, such as oils, grease, fluids, additives, filters, etc.
Damage caused by failure to follow the periodic maintenance schedule, or by maintenance or repair not performed in accordance with the manufacturer’s instructions.
Warranty does not apply to cleaning, inspection, adjustment services, or periodic maintenance items.
Alteration of the odometer reading that prevents accurate determination of the warranty period, or erasure, tampering, or loss of the original condition of parts that prevents verification that the parts were originally fitted to the vehicle.
Consequential damage caused by delayed inspection or repair at an Authorized Service Center/Dealer after damage is detected.
Damage occurring during the warranty period but reported after warranty expiry due to delay by the user.
To the extent permitted by law, VinFast is not liable for indirect losses or incidental expenses related to warranty service, including telephone charges, accommodation, replacement transportation, travel, business losses, or time.
To protect your vehicle warranty benefits, please refer to the detailed terms in the Warranty Booklet supplied with the vehicle.
Detailed information is available in the Warranty Booklet supplied with the product.
Frequently Asked Questions
The new warranty policy applies to vehicles purchased from the policy’s effective date. Vehicles purchased before that date remain subject to the warranty policy effective at the time of purchase.
Normal battery degradation is considered natural wear and is not covered by warranty. Battery life depends greatly on charging method, charging current, number of discharge cycles, and ambient temperature during use. Customers should carefully read the Owner’s Manual to understand and use the battery correctly.
Parts purchased by customers but not installed at a VinFast Authorized Service Center/Dealer are not covered under this policy.
Damage caused by factors beyond the manufacturer’s control, including power-supply irregularities, fire, earthquakes, storms, lightning, hail, floods, other natural disasters, and damage caused by animals, is not covered by the VinFast warranty.
